Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode, location and contact details. It may also include financial information, including your credit card information.
We may collect the following types of personal information:
We may collect these types of personal information either directly from you, or from third parties.
We may collect this information when you:
We may collect, hold, use and disclose your personal information for the following purposes:
We may disclose personal information outside of Australia to third party suppliers.
When you provide your personal information to us, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles in the Privacy Act. You acknowledge that overseas third parties may not be regulated by the Privacy Act and the Australian Privacy Principles and if those third parties engage in any act or practice that contravenes the Australian Privacy Principles, that third party would not be accountable under the Privacy Act and you will not be able to seek redress under the Privacy Act.
We may collect personal information about you when you use and access our Website.
While we do not use browsing information to identify you personally, we may record certain information about your use of our Website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.
We may also use ‘cookies’ or other similar tracking technologies on our Website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our Website may not work as intended for you if you do so.
We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. For example, we store and encrypt your data in transit. However, we cannot guarantee the security of your personal information.
Our Website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. We encourage you to read the privacy policies on those websites before using those websites.
You do not have to provide personal information to us, however, if you do not, it may affect your use of our Website, products and/or services.
You can access the personal information we hold about you by contacting us using the below contact information. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information.
If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.
Restrict and unsubscribe
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. You may also unsubscribe from specific communication channels or our e-mail databases by using the opt-out facilities provided in the communication or our contact details below.
If you wish to make a complaint about the way we have handled your personal information, you can contact us using the below contact information. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time setting out the outcome of our investigation and the steps we will take to deal with your complaint. If you think that we have failed to resolve the complaint satisfactorily, you may choose to complain to the relevant regulatory body.
Privacy Manager: firstname.lastname@example.org